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10 Ways for SMS Marketing that works

08 Aug
2019

10 Ways for SMS Marketing that works

In modern day, companies are looking for effective. Two factor SMS authentication also know as 2F auth, provides an additional layer of security.  OTP SMS makes it difficult for attackers and spammers to gain access to any online web accounts, because knowing victim’s password alone is not sufficient to pass the

19 Jul
2019

When customer is Angry

At some moments customer service job can be a challenge. Dealing with different people and trying to meet their expectations is not an easy task. It takes patience, sharp intellect and I would even say wisdom to navigate through the various customer moods and still provide a professional service.There is

18 Jul
2019

Customer Service Skills

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” – Jeff Bezos There are certain customer service skills that every employee must master if they are

18 Jul
2019

Customer Experience Strategies

:”Customer Experience is the next competitive battleground.It’s where businesses are won or lost.” -Tom Knighton Customer experience (CX) refers to a customer’s perception of their overall interactions with a company. Since customer expectations are higher than ever, customer experience has become a key driver of customer retention and acquisition. Comparatively,

29 May
2019

5 Reasons Why Customer Service is “The Most Important” For Any business

“Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.” -W. Edwards Deming Businesses know that providing positive experiences for buyers can dramatically impact their growth. But, often customer service takes a back seat to the daily demands of